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Remote Assistance

Desktop Doctors now offers Remote Web Assistance and with an increase of hi-speed internet connections, remote services are becoming an integrated component with computer repair.

Please contact an expert for a remote assistant request, or to schedule your appointment.

 

What is Remote Assistance?
With a broadband Internet connection, and under your complete control, you can perform the virtual equivalent of allowing a technician to sit down at your computer and fix it, without having to wait for an in-person site visit. With remote assistance software, you can open up your computer to a technician, monitor what is happening, and communicate with the tech about your issues.
Benefits & Features
  • Encrypted Internet connection—protects your private data
  • Mirrored display—virtually "look over the shoulder" of the tech as your computer is worked on
  • Better problem identification and communication—no more back-and-forth as you explain your problem in English, a poor substitute for the tech actually seeing what is happening over remote assistance
  • Faster service—no waiting for a site visit
Download & Register
Upon downloading our Remote Support software, we ask that you please register your information for future reference.
Document Actions

Download Remote Assistance Software

Register Remote Assistance Software

News
We've Moved!

Desktop Doctors has moved to a bigger and better location!  Still on the West Side of Evansville Indiana only minutes from USI. Come check out our new office and mention this ad to receive a 10% discount.

4571 University Dr.
Evansville, IN 47712
8129620985

Oct 27, 2009
Evansville Apple Repair

Desktop Doctors becomes an Apple Authorized Warranty Repair Center!  We welcome the opportunity to service Evansville, IN as an Apple Authorized Warranty Repair Center.   Let us take care of any Apple related issues you may have. Mail in Service also Available.

We also service warranty and non-warranty Apple Computers.   Check us out at 812.962.0985

Evansville Computer Repair at its best!

Jun 07, 2009
Toshiba Warranty Repair

Desktop Doctors becomes the only Authorized Toshiba Repair Center within 100 miles of Evansville, IN.  Warranty and Non-Warranty repairs accepted.  Please call before all shipments into the repair center.  812.962.0985

4571 University Dr.

Evansville, IN 47712

Jun 07, 2009
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