Remote Assistance
Desktop Doctors now offers Remote Web Assistance and with an increase of hi-speed internet connections, remote services are becoming an integrated component with computer repair.
Please contact an expert for a remote assistant request, or to schedule your appointment.
- What is Remote Assistance?
- With a broadband Internet connection, and under your complete control, you can perform the virtual equivalent of allowing a technician to sit down at your computer and fix it, without having to wait for an in-person site visit. With remote assistance software, you can open up your computer to a technician, monitor what is happening, and communicate with the tech about your issues.
- Benefits & Features
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- Encrypted Internet connection—protects your private data
- Mirrored display—virtually "look over the shoulder" of the tech as your computer is worked on
- Better problem identification and communication—no more back-and-forth as you explain your problem in English, a poor substitute for the tech actually seeing what is happening over remote assistance
- Faster service—no waiting for a site visit
- Download & Register
- Upon downloading our Remote Support software, we ask that you please register your information for future reference.
