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Welcome to our Frequent Asked
Question section. Here you can find
answers to some simple computer
solutions and fixes. If none of the
questions below can be answered, please
feel free to contact our staff about
your problem.
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Q: What is Bluetooth Technology?
A: Bluetooth is a wireless technology
that enables any electrical device to
wirelessly communicate in the range of
2.5 GHz ISM frequency band. Mobile
phones, headsets, PDA's and portable
computers can communicate and send data
to each other without wires or cables to
link to devices together. The name of
Bluetooth derived from the name of an
English king Harold Bluetooth.
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Q: How do I view what my IP Address
information?
A: There are several ways you can
determine your IP address information,
here is one way to do so.
Control Panel / Network Connections /
Double click the icons for your network
(If the network has an icon in the
system tray you can also just double
click on that icon)
Click on the Support tab, Click on the
Details button |
Q: How do I auto login to my
computer
A: If you are the only person using the
computer and what to have it
automatically log you on, Start /
Run / "control userpasswords2" - no
quotes
Uncheck User must enter a user name and
password to use this computer |
Q: How can I find my Windows XP product
id?
There is a great little utility
available to help you find your
currently installed product ID
http://www.magicaljellybean.com/keyfinder.shtml
It also works for Windows 95, 98, ME,
NT4, 2000, XP, Server 2003, Office 97,
and Office XP |
Q: What is the safest web browser to
use?
A: Firefox is a free, easy to use, and
most importantly, safe web browser used
by millions of people. With add-ons like
NoScript, Adblock Plus, and Fasterfox it
is easily the most powerful web browser
available. Get Firefox now! |
Q: I just bought a new computer game and
I can’t get it run on my PC! Why not?
A: Newer computer games are extremely
complex and require lots of processing
power and memory. Check on the box the
game came in for the recommended
specifications to play the game. If your
PC doesn’t meet or exceed these then
consider calling Desktop Doctors for an
Upgrade today! |
Q: My internet is down again. What can I
do to fix it and why does it go down all
the time?
A: There are several reasons why you may
not be able to connect to the web. The
first step you should take is to power
cycle your modem and router by
unplugging them from the wall and
waiting for 30 seconds before plugging
them back in. If that doesn’t work check
to make sure that you aren’t using a lot
of bandwidth. ISPs(Internet Service
Providers) have been known to
temporarily shut off a customer’s
internet access if they are using too
much bandwidth. Another cause of this is
your computer being a part of a “botnet”
which means your PC is being controlled
by a virus or Trojan that could be
sending thousands of spam emails from
your PC. Call Desktop Doctors today for
a Virus Scan and Removal! |
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5225 Pearl Drive Suite E
Evansville, Indiana 47712
